What sizes are Pretty Pins stockings available in?
Our range of stockings is available in small, medium or large. View Sizing Chart.
Can I mix colours and styles?
Yes, you can mix and match any styles and colours, provided they are the same size.
Is there a stocking limit that I can order?
You can subscribe to receive up to four pairs of stockings per month.
How many stockings can I choose?
Choose to receive 2, 3 or 4 pairs of stockings each month.
How do I update my order or make amendments?
Simply log in to your Pretty Pins account to make any changes to your existing order. Your order needs to be updated before the 10th day of the month so we can ensure you get the items you want in the delivery for that month.
How long will my stocking order take to arrive?
Your Pretty Pins order is shipped on the 15th day of every month and usually takes up to 5 business days to be delivered, depending on location. Please refer to our Delivery Policy for further details.
Do you ship Australia wide?
Yes, Pretty Pins ships Australia wide and it’s free!
Is postage payment included?
Yes, Pretty Pins includes free shipping on all items.
Can I receive my order faster than the regular monthly cycle date?
If you sign up for first time, there will be a selection to order your pretty pins now. If you select this option it will be shipped within three business days from date of purchase. Please note, the following month, your package will be shipped on the normal postage cycle date.
Can I put my order on hold?
Yes, you can place your subscription on hold for the month by logging in to your Pretty Pins account. If your subscription has been put on hold by the 5th, you won’t be charged.
How can I pay?
Pretty Pins accepts payment by all major credit cards or PayPal. Once you subscribe, your payment details will be saved and automatically debited each month on the 6th.
Can I get a refund if I am not happy?
Please refer to our Refunds & Returns Policy.
Can I cancel my subscription at any time?
Yes, you can cancel at any time by logging into your account and selecting subscriptions, view the order and then select cancel. If your subscription has been cancelled by the 5th, you won’t be charged, however if you cancel after the 5th, you will still be charged for that monthly cycle and receive your usual order—your cancellation will take effect the following month.
What does ‘denier’ mean?
‘Denier’ is the term describing the density of the stockings. The higher the number attached to the denier, the thicker the stocking will be and the lower the number, the more opaque the stocking will be.